Review Management

Overview

Review management focuses on collecting, managing, and responding to customer reviews across platforms like Google, Yelp, Facebook, and industry-specific directories. Effective review management enhances visibility, improves trust, and directly boosts conversion.

Common Use Cases

  • Collecting reviews via automated email/SMS

  • Monitoring and responding to customer feedback

  • Managing multiple business locations and profiles

  • Analyzing trends to improve service

  • Boosting Google ratings to improve click-through and local SEO

Who is this for?

  • Consumer brands with location-based or high-volume service

  • Operators working to increase conversion or rebuild reputation

  • Teams without time to actively manage reviews

  • PortCos needing scalable review growth across locations

Why Claymore Connect

We connect you with review management experts who combine tools and services to actively improve your online reputation.

Review generation campaigns

Profile setup, cleanup, and optimization

Reporting dashboards by location or service line

Integration with CRM and marketing automation

Sample Results

  • 300% increase in Google reviews in 60 days

  • 1.3-star average rating increase

  • 20% increase in organic traffic from profile improvements

  • More leads captured with higher GMB trust signals

What to Look for in a Review Management Vendor

  • Multi-location and enterprise management capability

  • Support for both generation and response workflows

  • Clean integration with SMS/email/CRM platforms

  • White-glove or automated options

  • Analytics for ratings and customer sentiment

Related Services

  • Local SEO

  • Reputation Management

  • CRM Integration

  • Customer Retention

  • Marketing Automation

Get Matched with a Review Management Partner

We’ll connect you with a partner who turns 5-star experiences into 5-star reviews.