Review Management

Overview

Review management focuses on collecting, managing, and responding to customer reviews across platforms like Google, Yelp, Facebook, and industry-specific directories. Effective review management enhances visibility, improves trust, and directly boosts conversion.

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Common Use Cases

  • Collecting reviews via automated email/SMS

  • Monitoring and responding to customer feedback

  • Managing multiple business locations and profiles

  • Analyzing trends to improve service

  • Boosting Google ratings to improve click-through and local SEO

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Who is this for?

  • Consumer brands with location-based or high-volume service

  • Operators working to increase conversion or rebuild reputation

  • Teams without time to actively manage reviews

  • PortCos needing scalable review growth across locations

Why Claymore Connect

We connect you with review management experts who combine tools and services to actively improve your online reputation.

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Review generation campaigns

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Profile setup, cleanup, and optimization

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Reporting dashboards by location or service line

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Integration with CRM and marketing automation

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Sample Results

  • 300% increase in Google reviews in 60 days

  • 1.3-star average rating increase

  • 20% increase in organic traffic from profile improvements

  • More leads captured with higher GMB trust signals

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What to Look for in a Review Management Vendor

  • Multi-location and enterprise management capability

  • Support for both generation and response workflows

  • Clean integration with SMS/email/CRM platforms

  • White-glove or automated options

  • Analytics for ratings and customer sentiment

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Related Services

  • Local SEO

  • Reputation Management

  • CRM Integration

  • Customer Retention

  • Marketing Automation

Get Matched with a Review Management Partner

We’ll connect you with a partner who turns 5-star experiences into 5-star reviews.

Get Matched