Reputation Management

Overview

Reputation management services help businesses actively manage online reviews, public sentiment, and brand search results. The right vendor monitors mentions, drives new positive reviews, and helps resolve negative feedback — protecting brand equity and improving conversion rates.

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Common Use Cases

  • Monitoring and responding to reviews on Google, Yelp, Trustpilot

  • Soliciting 5-star reviews via email or SMS

  • Suppressing or resolving negative search results

  • Building review automation into CRM flows

  • Auditing brand sentiment and online presence

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Who is this for?

  • Local and multi-location brands

  • Consumer-facing businesses with review-sensitive funnels

  • Companies recovering from poor PR or reputation issues

  • Operators looking to protect and grow brand trust

Why Claymore Connect

We introduce you to review and reputation pros who combine tools and strategy to elevate perception — and your review profile.

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Review generation and monitoring platforms

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Crisis response and suppression tactics

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Full CRM and CX integration

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Strategy and reporting dashboards

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Sample Results

  • 1,000+ new positive reviews in 60 days

  • Ratings lifted from 3.2 to 4.5 stars

  • 2x conversion lift after GMB review cleanup

  • 30% more inbound calls from improved brand profile

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What to Look for in a Reputation Management Consultant

  • Experience in your vertical

  • Transparent tactics and communication

  • Automation + human response workflow

  • Platform and compliance fluency

  • Ongoing monitoring and alerts

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Related Services

  • Review Management

  • Local SEO

  • Customer Retention

  • Email/SMS Marketing

  • Brand Monitoring Tools

Get Matched with a Reputation Partner

We’ll connect you with a partner who helps make every customer review an asset — not a liability.

Get Matched